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spypointhelpBeginner
Asked: October 19, 20222022-10-19T22:16:36-04:00 2022-10-19T22:16:36-04:00In: Plans

How do I cancel my Spypoint subscription?

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How do I cancel my Spypoint subscription? As we all know as Spypoint camera plans are pretty straight forward. If you would like to cancel any plans from your account, there are few ways you can do that.

Option 1: How do I cancel my Spypoint Subscription?

In the Spypoint app, you will try to find out how to cancel and get the money refunded. But they didn’t add the option there. So the only option as if you want to cancel that, you need to call or chat Spypoint Customer service. You will cancel the plan for any camera during the call or chat, and they will arrange a PRORATED refund. However, if you discover that you previously disabled auto-renewal but the Spypoint account still charged you for it, you can request a full refund.

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Option 2: What are the ways I can stop my account to charge me for any Spypoint camera plans?

If you want to make sure as your Spypoint camera will not charge you, you can turn off the AUTO RENEWAL from your Spypoint app or web app.

  1. Login to your SPYPOINT account (in the web app) with your email & password.
  2. Select the Cameras tab in the Spypoint app or Select a camera & plans in the web app.
  3. Click or select on Plans for the device for which you wish to cancel your plan.
  4. Toggle off the auto-renewal button so the account will not charge you from next month.

Option 3: If my Spypoint account is showing the account got charged for the Insiders Club membership

For Insiders club membership, the policy is as if it started within a month ago, then they allow 100% refund. But if it’s more than a month, they allow only to turn off the auto renewal so the account will never get charged.

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    1. rinoproductions@yahoo.com
      2022-12-27T22:34:46-05:00Added an answer on December 27, 2022 at 10:34 pm

      I have had to do all my cancellations and additions on the SPYPOINT website not on the app. Just toggle off the Auto-renewal switch. It will finish out the month till your billing date.

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