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spypointhelpBeginner
Asked: July 15, 20242024-07-15T21:28:53-04:00 2024-07-15T21:28:53-04:00In: FLEX

Spypoint camera not communicating with phone

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Spypoint camera not communicating with phone is an issue that can be checked & solved easily. Any Spypoint cellular camera will always try to get the signal from the nearest tower. Then, will communicate & send the photos to your smartphone (android or iPhone). But, there are few reasons that can impact the connectivity & also the photo sending criteria from your Spypoint camera. Let’s check the followings.

Few Reasons that can impact:

For the followings your Spypoint cellular trail camera can stop sending any photos or communication.

  1. The cellular tower is having some technical issues
  2. Antenna for the spypoint camera is not correctly mounted.
  3. Battery is super low (if it’s too cold, then battery can drain very quickly)
  4. The SD card having some error or full
  5. The weather is really bad (heavy snow or some natural disaster going on)
  6. Camera installed under a heavy tree planted area
  7. There are faults or corruption in the firmware.
Spypoint camera not communicating with phone

Spypoint camera not communicating with phone at all, what to know?

We must always keep in mind the operation of the Spypoint camera in order to arrive at a solution. This is a brief update regarding that:

  1. The sensors found some movement in front
  2. Camera took the photo (if it’s day time, will not use the flash)
  3. Saved it in the SD/Micro SD card
  4. The firmware processed the photos
  5. The camera used an antenna to assess the signal before sending a picture via a nearby tower link
  6. Photo sent through the signal (if its less than 3 bars, it can take more time to sent)
  7. Through the use of the internet, the smartphone running the app received notification of the new photo.

By going through this cycle, you can determine if the camera is experiencing connectivity problems if it is not receiving a working SD card, firmware, strong signal, or sufficient battery life.

Spypoint Help

Easy way to get past it

Please make sure to follow the steps below to ensure you will not have your Spypoint camera not communicating with phone situation ever.

  1. The Micro SD/SD card is properly formatted before usage and of adequate size—the recommended size is 32 GB.
  2. The firmware is up to date
  3. Fresh or brand-new batteries are used (using the Spypoint accessories is recommended).
  4. The antenna is correctly mounted and always pointed upward.
  5. While placing the Spypoint Camera in the wood, make sure to test it first before leaving the spot

Good luck, happy hunting.

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