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spypointhelpBeginner
Asked: August 7, 20222022-08-07T21:32:03-04:00 2022-08-07T21:32:03-04:00In: FLEX, Plans

Spypoint Flex camera is showing it took 3 photos off my photo limit, what happened? | SpypointHelp

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With tons of new features, Spypoint Flex camera just launched by 25 June, 2022. From the very beginning, it already captured a huge market share for video transmission, 33 MP camera & so on great new features.

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While the camera will take a new photo & will send that to your Spypoint app, the photo count decreases. If you will have a Photo plan like Standard (1000 photos limit every month), then the while you will receive a photo, the numbers will show like 1/1000. But for your Flex camera, if the camera will take a video, then it will send you a glance of that video & will take 3 photos out of your photo limit. Instead of 1/1000, it will show 3/1000. Within those 3 photos, you will get a glance of that video (as a gif image) to make sure what the video might look like.

How I can get the full length video?

By adding a Video On Request ($5 for 20 HD full length videos), you can ask for the video from the camera & at the next transmission, the camera will send that video to your app.

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