Spypoint update represents that your camera got some issues in it. The issues might be any of these:
- The camera is not connecting with the Spypoint app
- It might be connecting but not sending any photos
- Or, may be your camera is sending photos but they are black, pink or blurred
- Photos are coming to the app but with wrong date, time & temperature
- False trigger and the camera is keep taking & sending photos
- Your camera is sending you the same photo over & over again
- Unusual LED or light patterns while you will start the Spypoint camera
If the camera is having these issues, Spypoint update firmware will fix it?
The Spypoint update the firmware was designed not only to fix the issues, but also help the camera running better way. As an example, if the Spypoint camera is not sending any photos in the app but it’s taking photos, means there is an issue. Spypoint problems are not something that can’t be fixed. There is always a way. So be patient and get the camera with you & follow the points below:
Issue 1: The Spypoint camera is not connecting with the app
The Spypoint cellular camera was designed to connect with your app remotely from the wood. While you activate the camera, the camera should take & send photos from the very deep. If it’s not doing its job, make sure you have:
- Good/New batteries
- Camera is ON
- Enough signal
- Formatted SD card
- Right & errorless firmware
- Last communicating in your Spypoint app showing it’s communicating
If all of these points are already good for your camera, but still the camera is not connecting, please contact Spypoint Support immediately.
Issue 2: It might be connecting but not sending any photos
If you will open the Spypoint app right now & if the LAST COMMUNICATION is showing today’s date, means the camera is connecting. But if the camera got any of these, then it might not send the photo that it will take.
- Less than 10% or 0% battery
- Sd card is showing 0MB/0MB or its showing Full
- The plan that you have is full
- There is a glitch in the Spypoint update firmware
In these situations, the very first thing to do is to read this article to do a manual troubleshooting of your Spypoint camera. After that, if the camera will still not send any photos, please contact the Spypoint Support immediately.
All other issues & their solution as Spypoint firmware update
For any other issues like may be your camera is sending photos but they are black, pink or blurred, photos are coming to the app but with wrong date, time & temperature, false trigger and the camera is keep taking & sending photos, your camera is sending you the same photo over & over again and unusual LED or light patterns while you will start the Spypoint camera, always try to do a manual troubleshooting for your camera. After that, if the issue is still there, contact Spypoint Support immediately.
